Reference

Terms and Conditions That Govern Your 55gt99 Account

Before you open an account or make your first deposit via bKash, Nagad, or Rocket, read through these terms — they set out what we expect from you and what you can expect from us.

Account eligibility appliesLocal law determines accessbKash, Nagad, Rocket coveredWe update terms when neededContact us for any query
55gt99 Terms and Conditions That Govern Your 55gt99 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Use the live chat widget inside your account dashboard to raise a terms query. Provide your account ID so we can locate your record and respond accurately.
Email Support Send a written query to our support address. Include the clause or rule you are asking about and your registered wallet number — bKash, Nagad, or Rocket.
Account Help Centre The Help Centre inside your account lists common terms questions grouped by topic — deposits, withdrawals, eligibility, and account conduct — with concise answers.
HOW WE HANDLE ACCOUNTS

Our Commitments Under These Terms

We keep account data, transaction records, and wallet references — including bKash, Nagad, and Rocket numbers — securely stored. We do not share your personal data with third parties except where required by law or necessary to process a payment. You can request a summary of the data we hold by contacting support with your account ID.

Data Retention

We retain your account and transaction records for as long as your account is active and for the period required by applicable law after closure.

Account Security

OTP verification is required at login and for withdrawal requests. Never share your OTP with anyone — we will never ask for it through chat or email.

Change Requests

To update your registered wallet number or contact details, submit a request through live chat with proof of wallet ownership — a screenshot from your bKash or Nagad app.

Who to Contact

For any dispute about how these terms were applied to your account, our support team is the first point of contact. We aim to acknowledge all written queries within one business day.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and how the rules apply to deposits and withdrawals via bKash, Nagad, and Rocket. If your question is not here, reach out through live chat.

Yes. These terms apply to all accounts regardless of which wallet you use. bKash, Nagad, and Rocket deposits are all subject to the same account rules and conduct requirements.

Depending on the breach, we may suspend your account, restrict withdrawals, or close the account permanently. You will be notified by email with the reason and any next steps available to you.

Access depends on your local law and eligible region. We do not determine legality on your behalf. Check whether online account gaming is permitted where you are before opening an account.

We send a notification by email or in-account message before any material change takes effect. The updated terms are also posted on this page with the effective date shown.

This is a fraud-prevention requirement. If you deposited via Nagad, the withdrawal returns to that same Nagad number. Mismatched wallet requests will not be processed until verified by our team.

Contact support via live chat or email with your account ID and a data request. We will provide a summary of the personal and transaction data held against your account record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.