Data We Collect and Why It Matters
We collect the information you provide when you register — your name, email address, phone number and the mobile wallet details you use for transactions, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference tied to
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your wallet is stored against your account record so we can verify payments and resolve any disputes quickly. We also collect device and session data — the type of device you use, your browser, your IP address and how you navigate the account area — to
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detect unusual login activity and keep your account secure. Cookies and similar tracking tools record session activity on our site; you can adjust cookie preferences through your browser settings, though some functions may not work if cookies are fully blocked. We do not sell your personal
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data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors need to complete a transaction. Retention periods follow applicable data-protection frameworks; we hold your account data for as long as your account remains active and for
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a period after closure as required by applicable regulations. Availability of our service, and your rights under this policy, depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.